Strong communication skills are important when working in teams with fellow nurses and coworkers from several other specialties.
Nurses who spend the time to pay attention to and understand their patients’ worries are capable of coping with problems, which results in improved patient health
However, Poor interaction, or a failure to communicate during treatment, can result in patients completely misunderstanding instructions and failing to follow treatment plans. It can also cause a team’s productivity to wear down, resulting in medication mistakes.
Effect of good communication on patient’s health:
Communication, which includes active listening, allows nurses to learn about their patients’ requirements, problems, and health complications. The interaction with the patients affects the quality of health care, services, and accuracy of diagnoses.
Among healthcare workers, communication is the foundation of treatment, observation, care, and review. The communication can be Verbal, frequent interactions between nurses and staff, as well as written interactions in the form of notes, end-of-shift and other reports, and electronic records.
Through these channels, clear and straightforward communication promotes the continuity of patient information throughout the healthcare system, which affects the quality of care.
The relationship between nurse and patient:
The duty of a nurse is to help and improve the quality of life and health of patients. Nurses must establish a relationship with their patients in order to build trust, satisfaction, and mutual respect and understanding. Nurses can obtain a complete understanding of their patients’ requirements when they establish this relationship based on openness and integrity. This link also affects the accuracy of medical diagnoses. When patients feel appreciated and accepted, they are more cooperative with nurses.
Strong communication skills and empathy are required to establish relationships with the patient from different aspects of life. Strong ties with the patient’s family and friends also help to improve the entire quality of healthcare. Prominent figures in the patients’ lives play an important role in their care, providing support and encouragement as they go through therapy.
The COVID-19 crisis has highlighted the need for nursing communication. Telehealth sessions have been made possible because of these virtual communication skills. Healthcare workers have been able to securely address numerous patient demands virtually by gaining skills and experience with telecommunications.
Effect of good communication on nurse’s health:
Effective communication is also necessary for the health of healthcare practitioners too. Nurses are frequently busy, anxious, and subjected to unsafe situations, as the pandemic has proven. Stress and other unpleasant mental and physical disorders may result as a result of this. Nurses frequently put their personal interests and health on the back burner in order to aid others. It is critical to keep colleagues, managers, family, and friends informed of one’s situation in order to reduce and prevent these problems.
The nursing profession relies heavily on oral and written forms. It enables nurses to become more efficient in their responsibilities, leading to an improvement in healthcare effectiveness, patient satisfaction, and the nurse’s own health.
The atmosphere in which you engage with a patient can have a big impact on how well you communicate. Patient distress can be increased in environments that are crowded, loud, and confusing. Limit distractions to create a secure atmosphere.
Whether you are in an undergraduate or graduate nursing program, learning communication skills has to be a core element of your training. They are also simple to put into action on the job because you will have more than enough chances to discuss with patients and coworkers.
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