Many users have reported that how to fix failed download attachment messages in recent weeks. It can be caused by several reasons, but the good news is that it can be easily resolved.
We provide a few solutions in this post to help you fix the problem of attachments not downloading from multimedia messages.
Exactly what is MMS (Multimedia Messaging Service)?
There is a multi-media messaging service called MMS. Multimedia documents can be moved or transferred over a network using this feature.
Meanwhile, pictures and other media files can be sent through text messages using this method.
WhatsApp, Facebook Messenger, Telegram, etc., are among the various alternative messaging apps that also exist. However, people still prefer MMS because of its best features.
You may, however, encounter numerous issues and errors when using this service. On Android, there is a problem which prevents attachments from being downloaded from multimedia messages.
Next, we will explain why Android doesn’t download MMS messages and how to fix it.
Why can’t Android download MMS messages.?
MMS messages on Android phones won’t download for a variety of reasons. Listed below are the common reasons for this issue.
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Internet connection is poor due to no signal
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Cache data of an application and a device ·
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Availability of storage is insufficient
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An outdated or corrupted PRL & profile.
As you’ve learned the major factor, you’re probably wondering how to resolve this situation. Continue reading and you will find the solutions to the MMS message not downloading error.
Changing the mode of the network
This issue occurs if you are connected to Wi-Fi calling and trying to download MMS attachments while in Wi-Fi mode. To fix this issue, turn off Wi-Fi and enable mobile data.
Activate Download Booster
When using a Wi-Fi connection and a mobile data connection at the same time, you can use the Download Booster to download files faster.
If the message cannot be downloaded due to a communication glitch in the current network setup, the error discussed may occur.
Samsung users may download multimedia messages through the Download Booster in this case.
Get rid of old messages
MMS cannot be downloaded when the storage limit on the messaging app exceeds. You can solve this annoying problem by simply deleting the old messages.
Make multimedia messages available for automatic download
This issue may occur if the messaging app you’re using does not support automatic MMS downloads (or retrievals).
By enabling the option, the error message should be removed from your device. It will depend on the messaging app you use what instructions you need to follow.
Auto-retrieval of MMS can be disabled or enabled
If Auto-retrieve is enabled on your phone, the multimedia will automatically download, and the user will not need to tap on the media to download it.
Regarding our error message and auto-retrieve functionality, this is a complicated issue. When retrieving the message, sometimes it is an essential step, whereas when it is the cause of the problem, it is not.
Enabling/disabling the auto retrieve may solve the issue in our case.
PRL updates and profile updates
Errors related to Preferred Roaming Lists (PRLs) or device data profiles may result from corrupted data.
It is possible that an invalid PRL/profile will prevent a phone from downloading MMS messages. Update the PRL/profile if this occurs.
Changing the carrier’s APN settings or reinstalling them
The APN settings are essential to download MMS messages. Wi-Fi is only accessible with APN settings. Your MMS messages may be able to be downloaded if you reset your APN settings.
Cache partition must be cleared
Additionally, to the app cache, Android OS makes use of the cache partition for various system functions.
If the cache partition is corrupted, you might experience the error mentioned above. The cache partition can be cleared to resolve this issue.
Package Disabler should be disabled
Bloatware applications can be blocked by using Package Disabler, an application that is widely used.
When the “Disable Bloatware” option is enabled, the Package Disabler will block many important applications.
If your smartphone’s MMS service has been deemed bloatware by the Package Disabler, you will also encounter an error. It might be a good idea in that case to deactivate Package Disabler.
Disabling IPV6 Protocol
Because IPV4 has many limitations, the protocol IPV6 was developed. However, IPV6 is not error-free. If the router is enabled for IPV6 and the MMS download connection is IPV6 enabled, then this error could appear.
Conclusion
The best way to fix the problem of failed attachments is to try these solutions as soon as possible.
If you cannot resolve the problem, you can try any of the solutions listed above. This article, we hope, will assist you with this problem.